Reschedule a single booking
How you can reschedule a single booking for your orientation or class
- The Customer clicks the Cancel/Reschedule link in the scheduling confirmation email (Figure 1) or in the calendar event.
- The Cancel/reschedule page will open. In the Reschedule tab, the Customer clicks See available times (Figure 2) and then selects a new date and time.
- If your Cancel/reschedule policy asks for a reason for rescheduling, the Customer will be prompted to provide one.
- The Booking form step is skipped, since all the required information was already provided by the Customer when they made the booking.
- Once the booking has been rescheduled, an email notification is sent to the Customer, the Booking owner, and any additional stakeholders.