Reschedule a single booking

How you can reschedule a single booking for your orientation or class

  1. The Customer clicks the Cancel/Reschedule link in the scheduling confirmation email (Figure 1) or in the calendar event.
  2. The Cancel/reschedule page will open. In the Reschedule tab, the Customer clicks See available times (Figure 2) and then selects a new date and time.
  3. If your Cancel/reschedule policy asks for a reason for rescheduling, the Customer will be prompted to provide one.
  4. The Booking form step is skipped, since all the required information was already provided by the Customer when they made the booking.
  5. Once the booking has been rescheduled, an email notification is sent to the Customer, the Booking owner, and any additional stakeholders


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